Title XX Rights and Responsibilities

Title XX of the Social Security Act explains the rights and responsibilities of individuals seeking services.

You have:

  • The right to request Title XX services.

  • The right to have an application form completed by this program within 10 calendar days of from the date of a service request.

  • The right to an eligibility determination within 30 calendar days from the date the application form is dated and signed.

    The right to be notified on eligibility and service decisions.

  • The right to request and have a Department of Human Services fair hearing.

  • The right to continue to receive service if a timely appeal is filed until the fair hearing decision is rendered.

You have:

  • The responsibility to provide true and complete information to enable this program to establish eligibility.

  • The responsibility to report to this program any subsequent changes in circumstances which may change your eligibility such as address, family size PA Medical Assistance card status or income.

  • The responsibility to provide documentation of eligibility related items as a condition for receiving and continuing to remain eligible for Title XX services.

  • The responsibility for the cost of service from the proposed effective date of the Title XX service provider’s decision which you appealed until the date service is terminated or reduced, (if the Office of Hearings and Appeals finds you do not meet the eligibility or service requirements);

  • The responsibility for payment of the fee decided by the Office of Hearings an Appeals as a result of your appeal hearing.

In addition, please be advised that fraudulent receipt of Title XX Social Services based on false information, provided knowingly, makes you liable to legal prosecution.

Note:

If you disagree about a determination of ineligibility and feel you have been unfairly treated, or if you are dissatisfied about the nature or quality of services provided to you by Legal Aid of Southeastern Pennsylvania, you have the right to complain to staff and ultimately to the Managing Attorney of the office in which you applied for services or where you were served. LASP’s grievance procedure can be found at lasp.org/grievance-procedure.